.\" -*- nroff -*- .\" --------------------------------------------------------------------------- .\" man page for send-pr (by Heinz G. Seidl, hgs@cygnus.com) .\" updated Feb 1993 for GNATS 3.00 by Jeffrey Osier, jeffrey@cygnus.com .\" .\" This file is part of the Problem Report Management System (GNATS) .\" Copyright 1992 Cygnus Support .\" .\" This program is free software; you can redistribute it and/or .\" modify it under the terms of the GNU General Public .\" License as published by the Free Software Foundation; either .\" version 2 of the License, or (at your option) any later version. .\" .\" This program is distributed in the hope that it will be useful, .\" but WITHOUT ANY WARRANTY; without even the implied warranty of .\" MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU .\" General Public License for more details. .\" .\" You should have received a copy of the GNU Library General Public .\" License along with this program; if not, write to the Free .\" Software Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA .\" .\" --------------------------------------------------------------------------- .nh .TH SENDBUG 1 3.97 "February 1993" .SH NAME .B sendbug \- send problem report (PR) about OpenBSD to a central support site .SH SYNOPSIS .B sendbug [ .B \-P ] [ .B \-L ] [ .B \-V ] [ .B \--version ] .SH DESCRIPTION .B sendbug is a tool used to submit .I problem reports .\" SITE ADMINISTRATORS - change this if you use a local default (PRs) to a central support site. .B sendbug invokes an editor on a problem report template (after trying to fill in some fields with reasonable default values). When you exit the editor, .B sendbug sends the completed form to the .I Problem Report Management System (\fBGNATS\fR) at a central support site. At the support site, the PR is assigned a unique number and is stored in the \fBGNATS\fR database according to its category and submitter-id. \fBGNATS\fR automatically replies with an acknowledgement, citing the category and the PR number. .LP To ensure that a PR is handled promptly, it should contain your (unique) \fIsubmitter-id\fR and one of the available \fIcategories\fR to identify the problem area. (Use .B `sendbug -L' to see a list of categories.) .LP The more precise your problem description and the more complete your information, the faster your support team can solve your problems. .SH OPTIONS .TP .B \-P Print the form specified by the environment variable .B PR_FORM on standard output. If .B PR_FORM is not set, print the standard blank PR template. No mail is sent. .TP .B -L Print the list of available categories. No mail is sent. .TP .B \-V Display the .B sendbug version number. .TP .B \--version Same as .B \-V. .LP Note: Use .B sendbug to submit problem reports rather than mailing them directly. Using both the template and .B sendbug itself will help ensure all necessary information will reach the support site. .SH ENVIRONMENT The environment variable .B EDITOR specifies the editor to invoke on the template. .br default: .B vi .sp If the environment variable .B PR_FORM is set, then its value is used as the file name of the template for your problem-report editing session. You can use this to start with a partially completed form (for example, a form with the identification fields already completed). .SH "HOW TO FILL OUT A PROBLEM REPORT" Problem reports have to be in a particular form so that a program can easily manage them. Please remember the following guidelines: .IP \(bu 3m Describe only .B one problem with each problem report. .IP \(bu 3m For follow-up mail, use the same subject line as the one in the automatic acknowledgement. It consists of category, PR number and the original synopsis line. This allows the support site to relate several mail messages to a particular PR and to record them automatically. .IP \(bu 3m Please try to be as accurate as possible in the subject and/or synopsis line. .IP \(bu 3m The subject and the synopsis line are not confidential. This is because open-bugs lists are compiled from them. Avoid confidential information there. .SH "HOW TO SUBMIT TEST CASES, CODE, ETC." Submit small code samples with the PR. Contact the support site for instructions on submitting larger test cases and problematic source code. .SH FILES .ta \w'/tmp/pbad.XXXXXX 'u /tmp/p.XXXXXX copy of PR used in editing session .br /tmp/pf.XXXXXX copy of empty PR form (testing purposes) .br /tmp/pbad.XXXXXX file for rejected PRs .SH AUTHORS Jeffrey Osier, Brendan Kehoe, Jason Merrill, Heinz G. Seidl (Cygnus Support) .SH COPYING Copyright (c) 1992, 1993 Free Software Foundation, Inc. .PP Permission is granted to make and distribute verbatim copies of this manual provided the copyright notice and this permission notice are preserved on all copies. .PP Permission is granted to copy and distribute modified versions of this manual under the conditions for verbatim copying, provided that the entire resulting derived work is distributed under the terms of a permission notice identical to this one. .PP Permission is granted to copy and distribute translations of this manual into another language, under the above conditions for modified versions, except that this permission notice may be included in translations approved by the Free Software Foundation instead of in the original English.