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.\" -*- nroff -*-
.\" ---------------------------------------------------------------------------
.\" man page for send-pr (by Heinz G. Seidl, hgs@cygnus.com)
.\" updated Feb 1993 for GNATS 3.00 by Jeffrey Osier, jeffrey@cygnus.com
.\"
.\" This file is part of the Problem Report Management System (GNATS)
.\" Copyright 1992 Cygnus Support
.\"
.\" This program is free software; you can redistribute it and/or
.\" modify it under the terms of the GNU General Public
.\" License as published by the Free Software Foundation; either
.\" version 2 of the License, or (at your option) any later version.
.\"
.\" This program is distributed in the hope that it will be useful,
.\" but WITHOUT ANY WARRANTY; without even the implied warranty of
.\" MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
.\" General Public License for more details.
.\"
.\" You should have received a copy of the GNU Library General Public
.\" License along with this program; if not, write to the Free
.\" Software Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA
.\"
.\" ---------------------------------------------------------------------------
.nh
.TH SENDBUG 1 3.97 "February 1993"
.SH NAME
.B sendbug
\- send problem report (PR) about OpenBSD to a central support site
.SH SYNOPSIS
.B sendbug
[
.B \-P
]
[
.B \-L
]
[
.B \-V
]
[
.B \--version
]
.SH DESCRIPTION
.B sendbug
is a tool used to submit
.I problem reports
.\" SITE ADMINISTRATORS - change this if you use a local default
(PRs) to a central support site.
.B sendbug
invokes an editor on a problem report template (after trying to fill
in some fields with reasonable default values). When you exit the
editor,
.B sendbug
sends the completed form to the
.I Problem Report Management System
(\fBGNATS\fR) at a central support site. At the support site, the PR
is assigned a unique number and is stored in the \fBGNATS\fR database
according to its category and submitter-id. \fBGNATS\fR automatically
replies with an acknowledgement, citing the category and the PR
number.
.LP
To ensure that a PR is handled promptly, it should contain your (unique)
\fIsubmitter-id\fR and one of the available \fIcategories\fR to identify the
problem area. (Use
.B `sendbug -L'
to see a list of categories.)
.LP
The more precise your problem description and the more complete your
information, the faster your support team can solve your problems.
.SH OPTIONS
.TP
.B \-P
Print the form specified by the environment variable
.B PR_FORM
on standard output. If
.B PR_FORM
is not set, print the standard blank PR template. No mail is sent.
.TP
.B -L
Print the list of available categories. No mail is sent.
.TP
.B \-V
Display the
.B sendbug
version number.
.TP
.B \--version
Same as
.B \-V.
.LP
Note: Use
.B sendbug
to submit problem reports rather than mailing them directly. Using
both the template and
.B sendbug
itself will help ensure all necessary information will reach the
support site.
.SH ENVIRONMENT
The environment variable
.B EDITOR
specifies the editor to invoke on the template.
.br
default:
.B vi
.sp
If the environment variable
.B PR_FORM
is set, then its value is used as the file name of the template for
your problem-report editing session. You can use this to start with a
partially completed form (for example, a form with the identification
fields already completed).
.SH "HOW TO FILL OUT A PROBLEM REPORT"
Problem reports have to be in a particular form so that a program can
easily manage them. Please remember the following guidelines:
.IP \(bu 3m
Describe only
.B one problem
with each problem report.
.IP \(bu 3m
For follow-up mail, use the same subject line as the one in the automatic
acknowledgement. It consists of category, PR number and the original synopsis
line. This allows the support site to relate several mail messages to a
particular PR and to record them automatically.
.IP \(bu 3m
Please try to be as accurate as possible in the subject and/or synopsis line.
.IP \(bu 3m
The subject and the synopsis line are not confidential. This is
because open-bugs lists are compiled from them. Avoid confidential
information there.
.SH "HOW TO SUBMIT TEST CASES, CODE, ETC."
Submit small code samples with the PR. Contact the support site for
instructions on submitting larger test cases and problematic source
code.
.SH FILES
.ta \w'/tmp/pbad$$ 'u
/tmp/p$$ copy of PR used in editing session
.br
/tmp/pf$$ copy of empty PR form, for testing purposes
.br
/tmp/pbad$$ file for rejected PRs
.SH AUTHORS
Jeffrey Osier, Brendan Kehoe, Jason Merrill, Heinz G. Seidl (Cygnus
Support)
.SH COPYING
Copyright (c) 1992, 1993 Free Software Foundation, Inc.
.PP
Permission is granted to make and distribute verbatim copies of
this manual provided the copyright notice and this permission notice
are preserved on all copies.
.PP
Permission is granted to copy and distribute modified versions of this
manual under the conditions for verbatim copying, provided that the
entire resulting derived work is distributed under the terms of a
permission notice identical to this one.
.PP
Permission is granted to copy and distribute translations of this
manual into another language, under the above conditions for modified
versions, except that this permission notice may be included in
translations approved by the Free Software Foundation instead of in
the original English.
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